Founded in 2004, Troc Vélo is the leader in bicycle and outdoor equipment classifieds in France.
With more than 200,000 adverts posted each year with as many as 750 new items added every day, Troc Vélo is the essential platform for buying and selling second-hand bikes, parts and equipment between those who know about the industry. Troc Vélo is one of the rare platforms that allows you to buy and sell without any fees (all paid services are optional).
Troc Vélo became part of the Avanis group in 2021, and works alongside Avanis-owned Alltricks, the online cycling and running marketplace, to support cycling enthusiasts throughout their sporting lives. Now they’ve turned their attention to payments, opting for Mangopay to manage payments between individual users.
The partnership marks a formative step in Troc Vélo’s growth strategy by significantly enhancing the user experience. Through integrating Mangopay’s solutions to improve the online payment process, Troc Vélo is removing a key barrier to second-hand purchases between individuals on its platform. The new transaction journey facilitated by Mangopay is fully integrated into the user’s purchasing experience, making transactions simple, smooth and secure.
With the majority of its transactions taking place privately between individuals, Troc Vélo was looking to enhance the security of the payment process to provide an optimal user experience and encourage the adoption and growth of cycling. Thanks to Mangopay’s expertise and payment solutions, the transactions taking place on the Troc Vélo platform now benefit from the highest industry security standards, with funds being stored by Mangopay until the buyer and seller have agreed the sale and exchanged the bike. This not only provides the seller with reassurance that the buyer has the funds available before meeting in person, but also ensures that the item purchased meets the buyer’s expectations before the transaction is finalised.
The entire payment flow is handled by Mangopay, with its advanced solutions making it possible to track and manage every stage of the transaction process to ensure a smooth and secure customer experience. Troc Vélo will benefit from Mangopay’s expertise in securing high-value transactions, while offering the added flexibility and the scalability needed to support its growth.
Our priority is to ensure that transactions taking place between individuals are both secure and seamless. Thanks to Mangopay, we were able to set up a robust payment infrastructure in just three months, guaranteeing our customers’ protection and peace of mind during transactions. This collaboration marks the start of a new era for Troc Vélo, enabling both buyers and sellers to benefit from an even more reliable and efficient experience with us. It also paves the way for future developments to strengthen the purchasing power of those on the lookout for good deals and the re-use of cycling and outdoor products.
– Nina Dei Tos, Head of Product, Troc Vélo
We are delighted to support Troc Vélo in its mission to secure its online transactions. The rapid integration of our solution reflects the fantastic synergy that was created between our two technical teams from the outset. Our expertise will enable Troc Vélo to offer a superior user experience and pave the way for future innovative services.
– Tristan Torres-Velat, VP Global Sales, Mangopay
