At the ChannelX 2024 Conference, Georgia Leybourne, CMO, Linnworks and Ian Jindal, Editor in Chief, Internet Retailing discuss connected commerce operations, the journey that ecommerce has been on, and how marketplaces are evolving over time. Highlights include the ecommerce ecosystem, how Amazon has moved from foe to friend, the new era of retailer led marketplaces, and the perennial question of whether consumers want fast deliveries or reliable deliveries!
Discussion Points
- The ecommerce ecosystem
- Connected commerce operations
- Amazon from foe to friend
- Why retailer marketplaces are playing catch up
- The need for speed vs reliability
