Amazon Autos has launched in 48 U.S. cities, allowing customers to browse, order, finance, and schedule pickup of new Hyundai vehicles from local participating dealers directly on Amazon. The service offers a streamlined, end-to-end online experience, including vehicle search, trade-in valuation, transparent pricing, financing options, and online checkout. This innovative approach aims to simplify car shopping by leveraging Amazon’s trusted platform and user-friendly interface.
The program, say Amazon, benefits both customers and dealers by providing a convenient, haggle-free car-buying process and connecting dealers with millions of Amazon shoppers. Amazon plans to expand the service to include more brands, cities, and features in the coming year. This initiative represents a significant step in modernizing the automotive retail experience, combining the ease of online shopping with the personal touch of local dealerships.
With Amazon Autos, customers have a simple, end-to-end online experience to purchase their next vehicle, allowing them to:
- Browse and search for available vehicles at their local dealer by make, model, trim, color, and features
- Get an instant valuation and trade in their existing vehicle toward the price of the new car
- See transparent, upfront pricing
- Secure financing or pay in full
- Complete the checkout process online
- Schedule a pick-up time at the dealership
We’re partnering with dealers and brands to redesign car shopping—making it more transparent, convenient, and customer-friendly. With Amazon Autos, we’re bringing the simplicity and ease customers expect from Amazon to car shopping, one of their largest purchases, while offering dealers a new channel to connect with a broad audience. We’re excited to have Hyundai as our exclusive launch partner and look forward to welcoming more brands and expanding our selection to customers as the program grows. It’s still early for us and we welcome customer and dealer feedback as we continue to add new functionality, expand to additional brands, and iterate on the customer experience.
– Fan Jin, global head, Amazon Autos
For dealers, Amazon Autos offers a new sales channel that connects them with millions of Amazon customers. By streamlining the initial browsing and purchasing steps online, Amazon Autos enables dealers to focus on the most exciting part of the journey: the moment when customers pick up their new car at the dealership. This in-person experience lays the foundation for deep customer loyalty and trusted, long-term relationships.
