How Military 1st Transformed Picking Operations with Volo’s Paperless Pick Module

How Military 1st Transformed Picking Operations with Volo's Paperless Pick Module

Damian Jowzik, Multichannel Development Manager at Military 1st, sell to dozens of countries. They have been a Volo Commerce customer for over 15 years and today share their results from incorporating Volo’s paperless order picking.

With a vast range of SKUs to manage, efficient and reliable order fulfilment is critical to their success says Damian. Partnering with Volo’s paperless pick module has revolutionised their day-to-day operations, setting a new standard for accuracy and efficiency.

Before Volo: The Challenges of a Paper-Based System 

Prior to implementing the paperless pick module, Military 1st relied heavily on printed picklists and manual processes. While functional, this method presented several challenges:

  • Higher Error Rates: Manual entry and verification often led to mis-picks, impacting order accuracy and customer satisfaction.
  • Inefficient Use of Time: Staff spent valuable time visually searching for items due to a lack of precise location tracking.
  • Environmental Costs: Extensive use of paper for picklists added unnecessary preparation time, waste and expense.

Three Game-Changing Features of the Volo System

  • Seamless Integration and Intuitive Interface: The Volo module integrated effortlessly into Military 1st‘s workflow with minimal disruption. Its streamlined interface significantly reduced training time for new staff, allowing them to focus on productivity.
  • Real-Time Data Accuracy: The module provides instant updates on stock levels and locations, eliminating errors caused by outdated inventory records and ensuring precise picking and packing.
  • Barcode-Driven Workflow: PDA-enabled barcode scanning makes item identification fast, accurate, and efficient, dramatically minimising human error.

After Volo: Operational Transformation 

Adopting the Volo paperless pick module has delivered transformative results:

  • 40% Faster Picking Speeds: Optimised pick paths and real-time location data enable the Military 1st team to complete orders significantly faster.
  • 99.5% Picking Accuracy: Barcode scanning ensures the correct items are picked every time, reducing errors to negligible levels.
  • Significant Time Savings: Over 105 hours saved weekly across the team, allowing resources to be reallocated to other critical tasks.
  • Resource Optimisation: Approximately 90% reduction in manual interventions, improving overall throughput.
  • Automatic database corrections: While scanning, all the incorrect, changed or missing barcodes are swiftly corrected within the Volo Origin system, keeping our product database up-to-date at all times. 

Why Military 1st Recommend Volo 

The Volo paperless pick module is a game-changer for businesses seeking to enhance warehouse efficiency. Key benefits include:

  • Scalability: Easily adapts to growing business needs, making it a future-proof solution.
  • Error Reduction: Ensures customer satisfaction through accurate and timely order fulfilment.
  • Sustainability: Eliminates paper dependency, supporting eco-friendly practices and reducing costs.
  • Rapid Implementation of New Features: Ability to swiftly implement new features ensures that changes in the business landscape have minimal impact on order fulfilment, maintaining seamless operations.

The Volo paperless pick module has exceeded our expectations, delivering unmatched efficiency and reliability. Its seamless integration, user-friendly design, and measurable operational improvements make it an indispensable tool for modern warehouses. For businesses seeking to optimise their picking and packing processes, we wholeheartedly endorse Volo Commerce as an innovative leader in the ecommerce space, offering a comprehensive multichannel platform designed to maximise automation, enhance operational efficiency, and support business scalability. Furthermore, Volo’s dedicated professional expertise and high-touch services deliver personalised support, fostering sustainable growth and long-term success.

– Damian Jowzik, Multichannel Development Manager, Military 1st

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