Welcome to the ChannelX 2025 Leaders Interview featuring Georgia Leybourne, CMO of Linnworks.
Linnworks is a Connected CommerceOps platform that gives retailers the power to connect, automate and scale their ecommerce operation from a single source of truth. With greater data visibility and transparency, companies of all sizes can quickly identify inefficiencies, reduce operational costs and focus on growing their business.
In this video you will find:
- 00:00 Introducing Georgia Leybourne and her love of retail tech
- 02:17 Why Georgia loves working at Linnworks!
- 04:55 How Linnworks helps retailers delight customers
- 06:40 What frustrates Georgia most about the retail industry?
- 09:20 Georgia’s biggest retail wow moments when in consumer mode
- 10:27 Signs of retailer with a great tech stack
- 14:15 The biggest bang for your buck when looking for new customers
- 16:14 Why new marketplaces = new customers
- 17:05 How SockSnob & Spreetail scaled on multiple marketplaces
- 18:39 How to get customer to forgive ecommerce mistakes
