Welcome to the ChannelX 2025 Leaders Interview featuring Neil Ashworth, Non Executive Chair at both Parcel2Go and We Are Fulfilment.
Parcel2Go is a website that compares parcel delivery prices from different UK and international couriers. You can use Parcel2Go to book deliveries, track parcels, and find drop-off locations.
We Are Fulfilment are a partner in growth. Through tech-driven fulfilment solutions and actionable insights, they empower ecommerce brands to enhance customer experiences and achieve lasting success.
In this video you will find:
- 00:00 Introducing Neil Ashworth
- 04:19 Great delivery experiences from Woolworths to Tesco
- 08:24 Creating life time customers from returns experiences
- 13:02 Technology opportunity for small businesses
- 15:53 Why a single delivery failure is a 100% delivery failure rate
- 19:26 Neil’s leadership philosophy
- 20:04 Building the best team – Hire for will over skill!
- 25:49 Why Neil hasn’t retired!
One Response
Would love to hear this, having worked with Neil a few years ago – he was/is visionary and it would be great to hear the updates!