DHL has lifted their temporary suspension of high value shipments to the US, that took effect Monday, the 21st of April, 2025, on B2C shipments addressed to private individuals in the U.S. where the declared value exceeded $800.
DHL had previously explained that high value shipments from all countries (with a value over $800) required formal entry processing into the U.S. This regulatory change caused a significant increase in formal customs clearances, and DHL implemented the temporary suspension to ensure we could maintain our high service quality commitment for their customers. B2C shipments with declarable customs value below $800 and business-to-business (B2B) shipments were not affected by the suspension.
Effective from the 28th of April , 2025, the temporary suspension on high value shipments has been withdrawn and DHL Express has resumed the transport of B2C shipments addressed to private individuals in the U.S. where the declared value exceeds $800.
This decision follows constructive dialogue between DHL and the U.S. government, who demonstrated a strong willingness to understand our operational and technical challenges, and who agreed that it was imperative to act quickly in the interest of U.S. consumers.
– DHL
- Starting from the 28th of April, 2025, the value thresholds for shipments being sent to the U.S. have been adjusted. Shipments valued between $800 and $2,500 can once again be cleared using the expedited informal entry process. This positive development will enable DHL to resume normal operations.
- Your shipments to the U.S. may still experience transit delays as DHL navigate the reintroduction of the service and while they clear the current backlog as soon as possible.
- DHL Express remains committed to processing inbound shipments to the United States in full compliance with applicable customs rules and regulations.
One Response
We will not use DHL in future. Our experience has been disturbing.
Archbishop Ambrosios