InPost and Tesco have helped customers easily combine parcel returns and collection with their everyday routines. In fact, 66% of InPost Locker users combine their locker visit with a Tesco shop and more than half (53%) say they now visit Tesco more frequently because of the locker, delivering benefits to both customers and Tesco.
Customer satisfaction with InPost Lockers is also exceptionally high, with the majority of users rating the service 10/10 and would recommend it to a friend/colleague. Additionally, 75% of users reported that their Tesco visit was more convenient because of the lockers, further highlighting the positive impact on the overall shopping experience.
Reaching 1,000 lockers at Tesco is yet another major milestone in our mission to make parcel collection, returns, and sending as easy and seamless as possible. We’ve achieved rapid growth in the UK, expanding our range of innovative services and our locker network to reach even more consumers across the nation. Our success and partnership with Tesco demonstrate that out-of-home delivery solutions like our lockers not only offer unmatched convenience for shoppers but also benefit retailers. We’re proud to continue expanding our network with Tesco and look forward to making everyday shopping trips even easier for millions of shoppers across the UK.
– Neil Kuschel, CEO, InPost UK
We are always looking for ways to enhance the shopping experience and make things easier and more convenient for our customers. With the installation of the 1,000th InPost Locker location, more Tesco customers can now benefit from the convenience of collecting, returning or sending parcels during their regular shopping trips, across the UK.
– Tesco
This milestone is part of InPost’s continued expansion across the UK, as the company strengthens its position as a leader in out-of-home parcel delivery. As the partnership with Tesco continues to flourish, this latest achievement marks another step forward in InPost’s mission to make every day errands faster and easier for millions of customers.
