Amazon Australia have announced the launch of Amazon Business, a new business-to-business (B2B) store that makes business purchasing easier and more cost effective for Australian organisations of all sizes. Amazon Business offers the selection, convenience and value customers enjoy from Amazon.com.au, with a range of new features and unique benefits tailored to businesses. These benefits include business-only pricing and quantity discounts on eligible selection, single or multi-user business accounts, Business Prime, and dedicated customer support.
The launch comes as new research conducted by YouGov and commissioned by Amazon Australia shows that the cost of doing business has increased for 92 per cent of Australian small and medium businesses (SMBs) over the past three years. According to the research, rising operating costs are the biggest concern for 79 per cent of SMBs, with the cost of goods and products (62 per cent) being the main driver of cost increases across their business. In fact, 83 per cent of respondents have had to pass the pressure of rising costs onto their customers over the past three years.
The arrival of Amazon Business comes at a pivotal time for SMBs, with most businesses stocking up on supplies as the end of the financial year approaches. Amazon Business provides a wide selection for Australian businesses, across office products, electronics, furniture and more, all at great prices, and underpinned by Amazon’s convenient delivery options. Australia is the eleventh country where Amazon Business has launched, following Canada, France, Germany, India, Italy, Japan, Mexico, Spain, the United Kingdom, and the United States.
Amazon Australia is excited to support Australian businesses and organisations of all sizes with simplifying a critical aspect of their operations, so they can focus on what’s most important to them: serving their own customers better, while growing their organisations.
We know that 78 per cent of SMBs have had to implement cost-cutting measures over the past three years. As operating costs keep rising, Amazon Business can help take some of that pressure off by offering meaningful savings on everyday goods and supplies, along with the convenience and simplicity of our delivery experience.
Amazon Australia has significantly invested in and expanded its operations network to enable a seamless, faster and more reliable shopping experience for customers, and we are thrilled to now be offering that to business customers. We know this will be particularly beneficial for the millions of SMBs who operate across the country.
– Lena Zak, Country Manager, Amazon Business Australia
