As of the morning of the 15th September, you will notice updates across the Yodel website, app and your customer communications that reflect Yodel’s new brand – Yodel by InPost. Out goes the familiar Yodel green and in comes the new Yodel by InPost black branding. Since becoming part of the InPost Group, Yodel have offered you more choice and convenience by introducing InPost Lockers to their customers and this update represents the next big step in their journey.
What’s changing for Yodel by InPost?
- You’ll start to see Yodel by InPost branding, references and mentions throughout your experience as part of the rebrand
- The same fantastic service, with enhanced InPost Locker locations
- You will get communications from InPost directly for InPost Locker services
Since June, Yodel by InPost customers have been able to send parcels to InPost Lockers to collect at a time that suits you through your ‘Manage my parcel’ options – and this will stay the exactly the same. If your parcel is eligible for this service, you’ll be able to apply it as soon as your parcel hits the Yodel by InPost network. So, if customers are not going to be in, they can just select to have their parcel delivered to a locker for convenience, and collect it within three days.
Yodel by InPost home and store deliveries, and collections will continue as usual with the same friendly drivers, customer support, and detailed tracking experience you know and trust. You can also continue to track any Yodel parcel on the Yodel website or Yodel by InPost app.
