This latest episode of the ChannelX podcast sees Laura Briggs, Head of E-Commerce Excellence, Philips, enter the booth to provide insight on:
- Philips global e-commerce excellence strategy
- Managing peak season events across international markets
- Building a digital shelf tool for data consistency
- Balancing human expertise with AI in retail
- Multi-generational customer targeting and gifting strategies
Behind the mics
Laura Briggs, Head of E-Commerce Excellence, Philips
Georgia Leybourne, CMO, Linnworks
Chris Dawson, Editor in Chief, ChannelX
