TikTok have updated shipping options to give more flexibility to choose whether you want to ship products yourself, or if TikTok Shipped via Platform is a better choice.
Previously, sellers could only choose between “Shipped by Seller” and “Shipped via Platform” for their shops and were not able to use both at the shop level. To give you more flexibility, sellers can now use both Shipped via Platform and Shipped by Seller within the same shop, as long as each product is correctly assigned to one of the two services.
TikTok Shipped via Platform vs Shipped by Seller benefits
- Save on costs by using Shipped via Platform for eligible products: enjoy competitive shipping rates starting from just £2.14 (excl. VAT) and get exempted from the £0.50 Shipped by Seller service fee . View Shipped via Platform rate card.
- Stay flexible by keeping Shipped by Seller for items that require special handling or are not supported by Platform shipping (i.e. perishables, heavy & bulky products, etc.)
- Activate Shipped via Platform now for eligible products to enjoy lower costs and platform shipping benefits – while keeping the flexibility to handle special items your way.
Example scenario
- You run a home and lifestyle shop that sells weighted blankets and soft furnishings.
- Your 5 kg blankets are eligible for Shipped via Platform , helping you cut costs and simplify operations. But your 35kg armchair exceeds the platform’s weight limit.
With product-level shipping, you can keep your lighter items on Shipped via Platform and set just the heavier armchair to Shipped by Seller. You can decide which products use Shipped via Platform and which use Shipped by Seller by linking them to different shipping templates.
