Parcel2Go has unveiled its 2025 courier performance rankings, revealing the most reliable and trusted delivery services for UK and international deliveries.
Drawing on thousands of bookings made through its platform, the new data provides a unique report, telling customers which couriers are delivering on reliability and satisfaction.
The Most Reliable UK Couriers in 2025
According to Parcel2Go’s latest figures, Evri Drop-Off achieved the most consistent on-time delivery rate at 92.44%, while UPS Access Point earned the highest customer satisfaction score of 2025, with a 4.51 rating.
The data is based exclusively on sending data from UK shippers using the Parcel2Go platform through drop-off services only, looking at key performance indicators including successful delivery rates, speed and overall customer satisfaction.
The Most Trusted International Couriers for Shippers in 2025
FedEx Express led the way for international parcels delivered on time, achieving a 69.22% success rate, and shared the highest customer satisfaction score of 4.54 with UPS Access Point.
To support overseas shippers, Parcel2Go has introduced enhanced international features throughout 2025, including new Delivered Duties Paid (DDP) options through both top-rated FedEx and UPS Access Point – helping senders avoid unexpected customs charges and make deliveries faster.
And with ecommerce continuing to grow globally, these improvements are designed to give UK senders confidence when reaching customers worldwide. You can learn more about FedEx Express and UPS Access Point services on the Parcel2Go website.
