Welcome to the ChannelX 2026 Leaders Interview featuring Emma Jones CBE, the Small Business Commissioner.
The Office of the Small Business Commissioner, working at arms length from the Department for Business and Trade, has been working to reduce the time that SMEs wait to get paid by larger businesses, and to put steps in place to deter late payments in the future.
In this video you will find:
- 00:00 Introducing Emma Jones CBE
- 01:06 What is the Small Business Commissioner role?
- 03:43 What has Emma achieved since taking up the postition?
- 05:39 Goverment response to late payment consultation
- 06:50 Government Late Payment intentions
- 08:46 How the Small Business Commissioner intercedes to get SME invoices paid
- 13:57 Work with marketplaces to get SMEs paid
- 17:29 Top tips for SMEs to get paid promptly
