Welcome to the ChannelX 2026 Leaders Interview featuring Paweł Zakielarz, Founder at Shopreturns.
Shopreturns offer hassle-free international returns for shoppers and online stores and this for the UK has become just one of the post-Brexit challenges of cross border trade. In this interview with Paweł we talked though what changed after Brexit, changes taking place this year, and selling on both marketplaces and your own webstore from the UK to the EU, including practical steps to mitigate the challenges and make selling to the EU profitable.
In this video you will find:
- 00:00 Introducing Paweł Zakielarz and Shop Returns
- 03:14 What changed after Brexit
- 04:57 The pain point for the Fashion Industry
- 06:17 The double duty issue impacting margin
- 08:47 Shipping DPP
- 10:12 Removal of De Minimis in the EU and around the world
- 11:06 €3 EU and how it will be applied
- 16:24 Holding stock in the UK vs shipping item by item
- 18:18 Selling on marketplaces from UK to EU 21:30 Selling on your own platform