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Amazon Business announces new AI powered tools

New Amazon Business features announced at ABX

Amazon Business has announced the roll-out of new AI-powered features and enhanced spend management tools for Prime Business members. The upcoming introduction of Amazon Quick, the AI assistant changing how you work, as a discounted Prime Business benefit in the UK from June 30, new look Spend Visibility dashboards, and enhancements to its Spend Anomaly Monitoring feature. The announcements were made at Amazon Business Exchange (ABX) 2026, the company’s flagship European event that brings together hundreds of procurement leaders, collaborators and customers to explore how organisations are navigating a more demanding business buying environment. 

Our customers aren’t short of ambition, they’re short of time. They’re juggling more systems, suppliers and pressure than ever. But the organisations getting ahead in procurement aren’t just buying more efficiently, they’re buying more intelligently. They’re using data to anticipate demand, AI to eliminate repetitive tasks, and analytics to drive smarter spending. That’s the standard we’re building toward, giving Prime Business members, regardless of size, the tools to focus less on process and more on the decisions that move their organisation forward.

– Céline Vuillequez, VP, Amazon Business Europe

According to Amazon Business’s most recent State of Procurement report, 73% of senior leaders say stronger data and analysis will be critical to improving operations over the next two years. Yet nearly half (47%) of procurement decision-makers say managing efficiency alongside growing operational demands remains their biggest challenge. These technology launches and enhancements are built to close that gap, giving teams immediate access to purchasing insights and AI-powered automation without adding complexity to their operations. 

Driving smarter business buying through innovation 

For most organisations, purchasing remains reactive. Teams buy what they need with limited visibility into whether it’s the best decision. Amazon Business is built to close that gap, bringing AI and analytics together to surface insights, identify savings and give teams the capacity to act. At ABX 2026, the company announced new capabilities for Prime Business members that take this further: 

Amazon Quick: Prime Business members to save 20%, get hours back every day.  

Quick is an AI assistant designed to streamline professional workflows. It helps users complete tasks across multiple roles in procurement and beyond, from identifying which emails need attention to developing a sales deck on short notice. Rather than simply answering questions, Quick connects to widely used apps, automates work, learns user priorities, and acts on their behalf. For example, Prime Business members looking to pressure-test a pricing strategy can leverage Quick to research competitors, pull in relevant cost data, and highlight risks that may not have been considered. Those seeking a second opinion on a vendor proposal will find that Quick analyses terms against historical agreements and flags areas for negotiation. Users can also generate reports based on their own local files, bringing AI-powered analysis to the data they already have. Quick will be available from 30 June. Key features include: 

  • Exclusive savings: Eligible Prime Business members on Basic, Small, Medium, and Unlimited plans will receive 20% off the Quick Plus plan, with support for up to 300 users, getting enterprise-grade AI into the hands of small and mid-sized organisations and embedding it directly into the workflows they already use. 
  • From insights to action: Quick connects to thousands of apps and data sources, including built-in connectors for popular apps like Slack and Microsoft Outlook. It can connect to your data sources to automate manual tasks, conduct deep research in minutes, and produce finished deliverables such as spreadsheets, presentations and content packages.  
  • Learns and adapts: Built on a knowledge graph that learns team priorities over time, Quick works proactively in the background, catching what’s slipping, surfacing what needs attention, and only acts with explicit user approval. The result: a five-person team can operate with the capacity of a much larger organisation, while keeping data secure and under their control. 

I’ve used AI throughout my business quite a bit, but nothing that’s centralised. Quick starts to bring a lot of those fringe pieces into the centre in one location, and it gives me ideas of what I probably haven’t thought of yet. As a small business owner, I’m managing the business and working the front line with my employees every day. I see Quick freeing up capacity for me, not handling the simple business operations parts quite as much, so I can allocate more time to projects that need a closer eye, or take on new ones entirely, because a lot of the administrative time has been freed up.

– Keith Lillico, Founder, Lillico Learning

Enhanced Spend Management: Clearer insight, tighter governance for Prime Business members 

Prime Business members also benefit from newly announced enhancements to exclusive spend management tools: Spend Visibility and Spend Anomaly Monitoring. Together, the updates give procurement, finance and operational leaders a sharper picture of how their organisations buy and faster ways to act when something doesn’t look right. The new enhancements now available include: 

  • Spend Visibility, the interactive analytics tool that helps teams visualise purchasing patterns, track savings and compare spend against company policy, now features a redesigned interface, expanded user access, near real-time data freshness, and 24 months of historical data for year-over-year comparison – up from 12 months – giving teams the depth they need to identify seasonal trends, measure the impact of policy changes and build evidence-based cases for strategic decisions. 
  • Spend Anomaly Monitoring uses AI to analyse transactions as they happen and flag purchases that fall outside expected patterns. New enhancements expand access to finance and group administrator roles, beyond the previous administrator-only access. Weekly digest emails keep the right people alerted to abnormal spend at the right time, making spend governance part of their existing workflow rather than an additional task. 

Supporting organisations through growth and transformation 

From sole traders to the FTSE 100, more than eight million customers globally rely on Amazon Business to find what they need, save where it matters and free up time for higher-value work. Amazon Business doesn’t just serve organisations directly – it provides the infrastructure that enables other platforms to support their own ecosystems.  

Large enterprises are using that foundation to bring more control and simplicity to complex purchasing environments. ams OSRAM, a global leader in innovative light and sensor solutions and a specialist in Digital Photonics, had a need to transform procurement through data and real-time analytics. With complex global supply chains and a wide, diverse supplier network, ams OSRAM needed a more efficient way to manage purchasing while maintaining visibility and control. 

By integrating Amazon Business with its SAP Ariba procurement system, ams OSRAM created a more streamlined, compliant way for teams to purchase everyday items, with built-in controls and better spend visibility. According to ams OSRAM, this has made purchasing faster and easier across the business, with approval times dropping from around seven days to less than one, operational workload falling significantly, and the company achieving significant price reductions in its IT category. 

Having clearer visibility over spend has changed the role procurement can play. With better insight and less manual work, we’re able to focus more on where we add real value – making faster decisions, improving efficiency, and supporting the wider business more strategically.

– Tobias Eberhard, Procurement Process Expert and SAP Ariba Lead, ams OSRAM

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