A new event for a new era of Commerce, CustomerX brings together leaders from Retail, Hospitality, Media, Travel, Finance, and Tech to understand, influence, and unlock the Total Economic Value of the Customer.
The lines between retail, leisure, hospitality, entertainment, brands, and consumer experiences are fading because your customer doesn’t live in silos. She move seamlessly from shopping to dining, traveling to streaming – connecting every decision and every pound in her wallet to moments that delight, solve, and inspire. Today, it’s not just about what you sell, but how you fit into the story of her life – her time, her habits, her aspirations.
What to expect at CustomerX
This is a convergence point, not another trade show. We’ve eliminated the shell-scheme exhibition feel to create a high-end, design-led environment that reflects the quality of the brands and delegates attending. CustomerX is built for creativity, connection, and commerce.
- The Supernova Stage – Hear from the stars of commerce – the biggest platforms, leading retailers, and pioneering brands. Get unmissable insights, future predictions, and the operational strategies required to transform marketplace, social, and retail media commerce.
- Curated Connections – Designed exclusively for senior executives, our curated 1-to-1 meetings eliminate guesswork. Connect directly with the right commercial leaders across industries to forge high-impact partnerships and guarantee a return on your time.
- Innovation on Show – Explore the technologies that are actively redefining the customer journey. See the latest data, creative, and AI solutions driving monetisation – from cutting-edge measurement tools and platforms to the next generation of customer experience tech.
Why attend CustomerX
Well, you’ll discover ideas outside of your sector and current business model. You’ll find new ways, partners, and capabilities from those approaching the customer with commercial intent. Success depends on how well industries connect, share data, and collaborate for mutual advantage – and CustomerX is where that connection happens.
Across five main stages, four immersive workshops, and a packed show floor, discover the strategies, partnerships, and technologies that will drive the next decade of customer-centric growth.
