The Delivery Conference (TDC2025) will be taking place in London on February 11th, 2025, at the Royal Lancaster Hotel.
As always, delegates can start the year by immersing themselves in this information-rich, thought provoking conference, which provides unrivalled opportunities to network with peers from the industry.
As the title ‘Entering a new era of success in 2025’ suggests, The Delivery Conference will this year deliver positive and insightful talks and presentations on key issues from customer experience, omnichannel and operational efficiency through to the future of delivery, cross-border ecommerce and sustainability.
Al Ko, CEO at Auctane, the host of the event, will lead the morning plenary session by reflecting on the rapid changes in shipping and logistics, as well as ecommerce, as we enter a quarter of the way into the century. This theme will continue with a presentation from Richard Lim, CEO at Retail Economics on the inflection point ecommerce faces as it continues to mature in the years ahead. He will be joined in a panel session by Charlotte Bunney, Director of Customer Experience at DPD UK and David James, Group Supply Chain Director at boohoo group plc to discuss future threats of disruption and customer expectations.
Following a coffee break, the conference splits, with delegates in the main room hearing a talk on building a resilient logistics operation hosted by Katie Searles, Editor of Internet Retailing and a presentation from Emma Clarke, Director of Product Management at Metapack Group on the lessons from Peak Season 2024. Running concurrently, guests in The Delivery Conference sponsorship track in the Discovery Theatre can enjoy sessions hosted by Quadient, HIVED, and Uber Direct taking attendees up to the lunch break.
After lunch, four tracks will focus on upgrading your customer experience; carriers and logistics innovation; next-gen logistics; and the Discovery Theatre. Speakers will represent some of the industry’s best known companies including: parcelLab, FedEx, Starlinks Global, InPost, Auctane, Amazon Shipping, Satalia, and Yodel.
Bringing the Delivery Conference to a close will be a keynote presentation from Debra Searle the British adventurer and businesswoman on excelling during periods of change. Presented by Metapack/Auctane, TDC2025 is an independently recognised event, which attracts over 1000 leaders from the industry, more than 500 brands, an expanded roster of around 25 speakers and over 20 sessions for delegates to enjoy.
