ecommotors

ecommotors is an integrated aftermarket ecommerce solution comprising managed services and retail platform dedicated to growing online business for brands, manufacturers, distributors and resellers of parts, tools and accessories for motors, powersports and marine vehicles.

SOLUTIONS

Control your brand online

Take control over your presence on marketplaces and promote your own brand directly, rather than relying on third parties who have a host of other brands and conflicts to manage.

Avoid channel conflict

Consumers want to connect with your brand directly, and if you’re not there, others will be with your products. Consumers will pay a premium to interact with you without stepping into your other distribution avenues.

Accelerate your time to market

Adding vast numbers of part listings with high quality data is very time-consuming and new marketplaces are a steep learning curve. We’re already doing this many times over and we know the fast track.

Get your data B2C ready

Good B2B data on your products has been as important as the sales person and you have to attach the same level of importance to your B2C data. We provide indexing solutions to marketplaces, brands and resellers.

Go multichannel for resilience

Being on multiple channels spreads your risk and makes you better able to overcome adverse factors outside your control. Being on multiple online marketplaces further insures you and accesses new consumer cohorts.

Integrate with your existing systems

Use our single system as the ERP for all your back end business processes, or connect us to your existing ERP and other systems. Automating your manual processes allows you to scale profitably and at speed.

Grow incremental revenues

Buying patterns are moving online to serve consumers, business buyers and your competitors. Marketplaces and web stores can drive additional revenues which don’t erode your current channels.

Be robust

Adding a new online marketplace can result in explosive growth, which you need to be ready for. Offload your processes and large volumes of SKUs and orders to us; our services and systems will handle them.

Understand what’s really happening

Don’t be fighting blind when it comes to the performance and profitability of your online channels. Having access to accurate data and being able to manipulate it easily gives you insights you can act on immediately.

HOW WE WORK

1. Pre-sales consultancy and advice
2. Approach-framing and project planning
3. Set-up and onboarding
4. Solution set:
   – Data building and optimisation; getting your products fully ready for the consumer buying journey
   – Brand and reputation management; setting up, projecting and protecting your brand online consistently
   – Localisation and translation; to maximise your conversions in the cross-border regions where you’re competing
   – Marketplace and store management; covering price checking, promotion strategy, loyalty initiatives and listing revisions to maximise sales growth
   – Logistics; co-ordinating our network of shipping, 3PL and reverse logistics partners to provide the ideal delivery experience for your buyers
   – Customer service; providing full pre- and post-sale advice on part fitment, tools and accessories to your buyers to give them a great experience
   – Reporting and data analytics system; giving you the insight you need on how your business is really performing online and how you can improve
   – Multichannel listing, inventory, order management system controlling and automating your end-to-end business processes and data flows

5. Ongoing account management
6. Support, maintenance, upgrades
7. 360-degree communications