What is Zendbox?

Zendbox is the future of 3PL and fulfilment. We use AI and data insights to fulfil your ecommerce orders from a secure environment with complete stock visibility, enabling you to make more profitable decisions.

A combination of world-class fulfilment centres and powerful AI technology, ensures fast, accurate and intelligent fulfilment, which keeps your customers happy.

How it works:
1) Send Your Inventory
We store your products in our world-class fulfilment centres around the globe and keep everything safe and secure.

2) Sell Online
You continue to sell your orders on your website and your marketplaces such as Amazon and eBay – we’ll take care of the rest.

3) We Fulfil Orders
Once your customer places an order, we pick, pack and deliver to keep them happy. It’s all automated, which means speed, accuracy and efficiency.

4) Intelligent Reporting
We give you access to our powerful suite of intelligence tools so you can oversee your fulfilment operations and make more profitable decisions.

Zendbox is more than just picking, packing, and shipping…

Order Management
Zendbox tracks your orders every step of the way to give you a quick snapshot of any orders that require action, which means you can make changes to orders, map shipping options, and share tracking information with your customers.

Inventory Management
Zendbox allows you to view the status of your inventory in real time. Our intelligence tools fire you the insight you need to prevent overselling and underselling, which means happy customers and more profit for your business.

Modern Fulfilment Centers
We love tech. In fact, our fulfilment center is full to the roof with the latest warehouse technology. Every single item goes through our three-point scanning process so shrinkage and incorrect picks are a thing of the past. We’re proud to store your products in our best-in-class fulfilment centers, which are safe and secure, and ensure operational excellence.

World-Class Support
Fast support from people that really understand your unique needs and care about the experience you give your customers. We have on-site reps at our fulfillment centers to help troubleshoot any issues that arise.

Bespoke Customer Experience
Give your customers the buying experience they deserve. We’ll help you with everything from custom branded boxes to sustainable and eco-friendly packaging.

24hr Stock Check-In
Sometimes you need to move inventory, fast. Unlike most 3PLs, we check your stock within 24-hours, which means you’re less likely to undersell and miss out on sales.

ZendPortal (™) Platform
Zendbox’s web-based software acts as your back office for logistics, empowering you to manage and edit orders, track real-time stock levels across our fulfillment centers, and receive notifications when you need to reorder inventory. Powerful tools and algorithms help automate fulfillment and improve your bottom line.

Reporting & Analytics
Make data your competitive advantage. Zendbox gives you full visibility over operations and performance, and provides everything you need from year-end reporting, to better supply chain decision-making.