Customer Support

Data & Insights

TikTok Shop buyers expect 4x faster response than on Amazon

eDesk have released new data revealing a seismic shift in consumer behaviour as TikTok Shop matures from a viral nove...

Aircall and eDesk combine phone & online support

Coach and support business sellers to earn with eBay & Limitless

Royal Mail telephone support temporarily augmented with chat

Amazon customer phone number anonymisation

eBay Find Contact Information feature deprecated

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