Customer satisfaction with the quality and speed of their online purchases is paramount – in fact, the appeal of your fulfilment policies can often be the difference between a sale or a snub.
ChannelAdvisor have collaborate with myHermes to create this ‘7 Fulfilment Tips to Kick Start 2015’ one pager, where we lay out the most important tips to create tempting fulfilment options, including:
- Offering a range of delivery options
- Keeping customers informed along the journey
- Dealing with complaints quickly
- And more!
