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Customer

97% of consumers now consult multiple sources before buying
Customer

97% Consumers now consult multiple sources before buying

  • 8 July 2026
Bazaarvoice have announced the findings from their 20th edition of the Shopper Experience Index. The research found t...
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Customer

43% UK consumers rearrange their day for late deliveries

Customer

Mother’s Day shopping habits analysis

Data & Insights

Luxury falls, resale rises as UK consumers tighten spending into 2026

Customer

Why January returns are retail’s biggest customer experience test

Data & Insights

Why brands are losing customers they thought they owned

Brands

ASOS updates returns policy 70% rule for serial returners

Data & Insights

Retail reset: Two trends that will shape how sellers grow in 2026

Data & Insights

Akeneo predicts a seismic shift in how the world will shop in 2026

Customer

What happens when a Parcelshop loses your parcel?

Customer

ZigZag & The Salvation Army to save old clothing from the disposal 

Customer

AI becomes Christmas’ new secret shopper as cost pressures linger

Data & Insights

Beyond the Black Friday buzz

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