XPO is a new player in the European delivery ecosystem that specialises in bulky goods and it’s expending its offering after success in the US market. As they say of their ambitions: “Today, the market is very fragmented with small-scale regional players. XPO has the scale and experience to look across Europe and give customers results-driven performance as they grow with the boom in ecommerce.”
XPO has already announced its plans to open 30 new last mile hubs in North America by the end of 2018, making a total of 85 hubs in the United States. The company is the largest last mile logistics provider for heavy goods over there and facilitates approximately 13 million deliveries a year. So it’s an experienced provider looking to Europe for growth.
Our last mile expansion to Europe is being driven by customer demand, primarily related to e-commerce. Consumers are buying more large items online, including furniture and appliances. These are home deliveries that often require white glove services, such as assembly, installation and testing. We’ll leverage our proprietary technology and successful business model that have made us a last mile leader in North America.
– Troy Cooper, chief operating officer of XPO Logistics
The company operates a network of people, technology and physical assets in 34 countries, with over 89,000 employees and 1,431 locations. XPO uses its network to help more than 50,000 customers manage their goods and delivery. The company has two reporting segments: transportation and logistics. XPO’s corporate headquarters is in Greenwich, Connecticut, USA, and its European headquarters is in Lyon in France.
The delivery and logistics market is well represented and there are plenty of players but it’s always interesting to hear about new players. And when it comes to those big and bulky consignments, especially if they are going cross-border, the options can be be limited and expensive. So a new competitor is always welcome.