Royal Mail Group is investigating ways to improve its offering for business users, aimed specifically to make life easier for eBay sellers.
Currently they’re ensuring sellers are aware of business services such as online postage. In the next twelve months Royal Mail Group plans to support these customers by making it easy to produce postage labels printed with sellers own branding. The investment could also involve improving its online postage services to enable easier multiple label printing and at the same time will introduce a fast drop at a selected network of Post Office branches.
The fast drop off will drastically reduce the time taken to hand items over at the Post Office, in addition the fast drop will include an electronic certificate of posting for the items posted.
Royal Mail are currently in the US at ChannelAdvisor Catalyst to learn more about US marketplaces and how USPS serve their customers and eBay sellers in order to further improve Royal Mail services in the UK.
Royal Mail have really woken up to the business generated by eBay sellers and online merchants. Mike Orchard of Royal Mail said that they are â€œcommited to exploring ways to streamline the process of getting products into the postal network as simply and efficiently as possibleâ€ for these sellers.