Royal Mail extend opening hours for parcel collections

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Following a trial of 100 delivery offices in May, Royal Mail are to extend opening hours at another 250 locations with 350 joining the program later in the year. The offices will remain open until 8pm on Wednesday evenings and 2pm on Saturdays.

The extended hours are in recognition of the growth of ecommerce to allow people who work to collect parcels which were unable to be delivered.

Mike Brown of Royal Mail said “This initiative demonstrates our determination to develop products and services that help both retailers and their customers have greater choice and control over the delivery of items”. Clare Gilmartin, eBay UK MD added “Flexible delivery options are hugely important to the digital economy. The extended opening hours will be welcomed by the small and medium- sized online business community.

18 Responses

  1. parcels and letters are sent and delivered every day except sunday why are wednesday and saturday the only days to have extended hours, we live in a 24/7 world while Royal mail continue to live in the
    past

  2. and if Royal mail arte really serious about helping customers why dont they have an out of hours delivery service

  3. An evening delivery option would be massive. I would pay extra as a buyer to know that my parcel will be delivered after, say 5pm…Great idea.

  4. tesco can deliver my grub just about anytime of the day or night ,pre booked on line for a Fiver
    why cant royal mail deliver my post using a similar system, they would not even need to keep it frozen or fresh

  5. I can get a pizza delivered, a curry delivered ,booze delivered, flowers delivered, even one of whirlys bikini babes delivered,just by picking up the phone,

    yet a company that has been delivering as their specialist business for 200 years or more ,only delivers in just a small window of a few hours early to mid morning[if your lucky]

  6. Extending hours on a Wednesday night is because the majority of packages get despatched on a Monday, delivery attempted on a Tuesday, carded, and collection usually on a Wednesday. Simple. Great idea and a start at least.

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