eBay.com have just announced their first seller update of 2012 . The big news in the US is free pictures for all sellers (and that includes up to 12 pictures with Zoom and Enlarge). On the downside to become or retain Top Rated Seller Status there will be a requirement to ship items with tracking and to upload tracking numbers to eBay.
The US see the same feedback tweaks as the US along with some more general selling housekeeping to tidy up the way sellers manage business and returns policies.
Starting from the 1st of May the maximum final value fee for auctions will increase to $250. This will only impact fees on transactions $1,111 and above, and only applies to sellers who do not have an eBay Stores subscription.
From the 2nd July all sellers get FREE pictures (add up to 12 per listing) with zoom and enlarge capabilities. There will be restrictions, pictures will have to be a minimum of 500 pixels on the shortest side and no borders or text will be allowed (bar watermarks for attribution).
For used items stock photos will not be allowed for the main image, you’ll have to take the time to shoot your own images (although this will be relaxed for Books, Movies, Music, and Video Games).
Top Rated Seller Requirements
Starting in June to achieve and keep your Top-rated seller status, tracking information or a Delivery Confirmation number must be uploaded to eBay on at least 90% of your shipments to US buyers within your stated handling time. If you don’t ship with tracking you can’t be Top Rated.
From the 1st of June only those listings from Top-rated sellers that include 1-day or same day handling and a 14-day or longer return policy with a money-back option will qualify for the greatest average boost in Best Match and 20% final value fee discount.
Also from the 1st of June the annual sales requirement for Top-rated status will be lowered from $3,000 to $1,000 to expand eligibility to more sellers who provide great service
Similar to the UK there will be an automatic five star rating for communication. The conditions are you need to specify same-day or 1-day handling time, upload tracking information by the end of the next business day, and there is no communication between you and the buyer.
Also all Feedback and related DSRs left by a buyer for a transaction where the buyer had an unpaid item recorded, will automatically be removed, whether or not you are using Unpaid Item Assistant, as long as you required eBay Checkout, an eBay approved electronic payment method, and local pick up was not offered.
Mirroring the UK announcement eBay.com sellers will gain the ability to manage custom settings for shipping, returns and payment information from one central location, rather than specifying the information separately on each individual listing. eBay.com sellers will gain the ability to specify a same day cut off time for shipping and sellers who accept returns will be required to have a minimum 14-day return window and offer a money-back option.
Catalogue and discontinued Motors features
Sellers of electronics will be required to match their products against catalogue entries when there is a match from the 2nd of May. From the same day Border, Highlight, Featured Plus!, and Listing Icon will no longer be available for purchase for Parts & Accessories listing and Motors Home Page Featured will no longer be available for Vehicles listings.
There will also be some category and Item Specifics updates in Clothing, Shoes & Accessories, Coins, Computers & Networking, Consumer Electronics, eBay Motors, Jewelry & Watches, Home & Garden, Tickets and Toys .