Brightpearl are the latest multi-channel software vendor to announce impressive customer growth figures bucking industry trends. Brightpearl’s software has helped its customers see exceptional growth, with like-for-like sales growth of 35% between February 2011 and February 2012. This is compared to retail industry figures indicating year on year growth of just 2.1 per cent on the high street and 16 per cent online (IMRG/Capgemini).
These healthy figures come in what continues to be a bleak period for retailers, with 14.6 per cent of stores lying empty, according to the Local Data Company. Economists are also predicting that consumers will feel the pinch even more following the announcement of the budget last week.
We’ve looked before at what multi-channel solutions can do to boost your business and that it’s becoming harder and harder even to run an eBay only business without software to assist. Brightpearl’s announcement just adds weight to the argument that if you want to see stellar growth in touch economic times then smart use of software is essential to automate business processes.
Unsurprisingly proud of the achievements of Brightpearl clients, Salman Malik, CEO of Brightpearl told us “We are delighted to see that the growth of our customers’ sales outstrips key retail index figures over the past year. These are small businesses, growing at a phenomenal rate in one of the toughest business climates in living memory“.