Join Chloe Rigby and Fabrice Etienne on 19th March as they take us through their findings on today’s customer expectation and the impact brands must have in the social space in this webinar from Internet Retailing in partnership with Migros and Lithium Klout (Litium run the eBay discussion boards!).
The Webinar will look at
- The findings from the recent IRUK 500 Brand & Engagement Performance Dimension Report
- What do retailers need to consider for exceeding their customer needs?
- How you can listen effectively to your customers on social media
- How you can create an environment where the dialogue is transparent and honest
Hear from Lidl and Migros
Fabrice will also talk about 2 specific retailers, Lidl UK and Migros in Switzerland, looking at how community is shaping their online social strategy and helping them to deliver leading practices within the industry.
Register in advance
You’ll need to reserve your place on this webinar in advance to secure your place.