If you want to learn a bit more about using social channels for customer support then this webinar coming up from XSellco may be just the thing. It’s billed as “How to Win at Customer Support on Social Media” and will be held on 25th August.
You can find out more and bag a place here.
As they say of the event: “Join Lisa Byrne, eCommerce Support Specialist at XSellco, as she analyzes current customer trends and behaviors on social media giving you the scoop on how great customer experiences on social will grow your business. She will examine where support on Facebook and Twitter is currently failing your customer and will show you the skills and tools you can use to outpace your competitors.”
