DHL Express has announced its 2019 price adjustments. In the UK rates will increase by an average of 4.9%, effective from 1st January 2019. Other price changes have been announced across the world and are available on your local DHL website.
In part they are justifying the fee increases by explaining the expansion and improvement to the service that the business has produced in recent years:
DHL Express has been investing significantly in its international network to meet the highest expectations and to offer an even better service to customers globally. Particularly in the last few weeks and months, we focused on investing in hub expansions and new gateways in many markets and thereby boosted our shipment processing capacities per hour and reduced our transit times.
We are always working on upgrading our regional and intercontinental air fleets, we are opening new facilities with automated sorting technologies and introducing innovative e-commerce service solutions for our customers worldwide. At DHL Express, we will also carry on doing everything we can to ensure the highest security and sustainability standards are in place for our network, complying with the requirements of our customers, partners and transport authorities.
– Ian Wilson, CEO, DHL Express United Kingdom
DHL Express says that it adjusts its prices annually, taking into account inflation, currency dynamics and other rising costs, such as expenses related to compliance with enhanced security regulations, in each of the more than 220 countries and territories that it serves. Price adjustments vary from country to country, depending on local conditions, and will apply to all customers where contracts allow.