Jersey Post implements new tech and improves first time delivery success

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The shipping carrier and courier Jersey Post has developed a new mobile interface and tool for item tracking and it’s a solution that they call SmartTask POD. They say the primary aim is to boost its service offering for recipients and business partners. Have you used it yet?

Specifically, Jersey Post has improved the choice they offer and also increased their first time delivery success accordingly, whilst too handling an additional 46,000 parcels a month without the need for any additional labour and reducing the Average Unit Cost by 54%. Impressive results. As they say:

SmartTask POD is a reliable and robust tracking system that is an integral part of our parcel delivery operation and provides Jersey Post with the capabilities to adopt the latest technology innovations in the future. As a highly-effective decision engine, it underpins the successful delivery of parcels across the island and helps improve the overall experience to both residents and our business partners.
– Jersey Post

Jersey Post operates a network of 21 post offices on the island and provides postal delivery to all Jersey addresses five days a week. And by working with a global partner network in 190 countries, Jersey Post has developed a range of specialist, worldwide distribution routes. They say that they have recently established trading locations outside of the Channel Islands including Newark and Chicago in the US, Hong Kong as well as in the UK. They have also recently expanded into Australasia.


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