Etsy discussion forums are updated to have a ‘mention’ and ‘critique’ option

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Etsy discussion forums have been updated with new topic sections and functionalities such as mention and critique option in a bid to promote sellers’ interactions with each other.

Etsy say they aim to make it simple for sellers “to communicate with all members, including a streamlined group messaging feature and a customisable announcements section on each team’s homepage.

The marketplace have announced the improvements to their team and forums in order “to make it easier to connect with other sellers and grow [their] creative business.

The update saw the creation of functionalities which let sellers ‘like’ and ‘mention’ other sellers’ posts. Merchants can also search simultaneously across existing forums and teams threads to see what questions have already been answered by the community.

Other features include the new shop critique section which provides sellers with an easy way to share request feedback. Sellers can also take advantage of improved notifications including onsite notification and email alerts, which are aimed at giving merchants a total control of how they follow along with community conversations, from new replies to threads and mentions from other sellers.

A new resource page for Etsy Team leaders includes education, toolkits, and updates on opportunities for sponsorship. Merchants will also have access to self-service workshops and guides designed by Etsy experts to increase the success of team members.

The marketplace have provided a comparison table for specific teams and forums features.

  • Announcemens

    Stay informed about Etsy news, product launches, and other important announcements.

  • Etsy Success

    Join in Q&As and other programming that connects you with Etsy staff and fellow sellers.

  • Bugs and Technical Issue

    Report bugs and technical issues here. We’re grateful for your help!

  • Creative Proces

    Chat about all things related to making your products come to life: design, materials, techniques, your workspace, and equipment. And don’t forget work-life balance!

  • Setting Up Shop

    Whether you’re new to Etsy or taking your shop to the next level, here’s the place to share advice about the Sell on Etsy App, subscription packages, and selling in person.

  • Photography Tips

    Share tips for taking photos that get shoppers to click and buy, including advice on lighting, shooting, editing, and more.

  • Pricing and Finance

    Share and receive best practices for pricing your items, bookkeeping, and taxes.

  • Branding Your Business

    Trade advice on creating a cohesive and memorable brand presence, from refining product packaging to customizing your shop home.

  • Marketing Your Business

    Talk best practices for marketing your shop on and off Etsy, including tips on Etsy Search, Analytics & Shop Stats, social media, advertising, sales and coupons, Promoted Listings, Targetted Offers, and SEO.

  • Providing Great Customer Service

    Trade advice with other sellers on how to surprise and delight your buyers, including tips for responding to Convos, taking custom orders, and handling refunds, returns, and exchanges.

  • All About Shipping

    Simplify your shipping with tips and tricks, region-specific advice, and best practices for using Etsy’s shipping tools and services from fellow sellers.

  • Shop Critiques

    Shop Critiques are a great way to give and receive tangible, specific advice.


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