Amazon have announced that from the 9th of August all merchant fulfilled offers on Fashion items will feature a free return message. For free fashion returns, sellers will no longer be able to deduct the return shipping fee for Fashion items listed under Apparel, Shoes, Jewelry and Watches in the UK.
This means that sellers who sell Fashion items are required to offer free fashion return. From the 9th of August 2021, you will no longer be able to deduct the return shipping fee for Fashion items listed under Apparel, Shoes, Jewelery and Watches sold on Amazon UK and shipped to a UK address.
All customer initiated free fashion returns requested via the Amazon Online Return Center, that fall within the scope of Amazon Return policy will be automatically authorised and customers will receive a tracked prepaid return label (domestic only) issued through Buy Shipping services on your behalf. Amazon will charge your seller account for the cost of the return shipping label once the buyer ships the product back to you.
This means that your returns shipping costs for fashion items will be at Amazon’s Buy Shipping prices, regardless of whether you could generate a returns label at a lower cost through your own carriers.
Amazon Buy Shipping costs for seller fulfilled returns
Typical costs for returns through Amazon Buy Shipping are in the table below:
|
|
(Excluding VAT) |
|---|---|---|
| Up to 2 Kg | Royal Mail | £2.79 |
| 0 – 15 kg | Hermes | £2.75 |
International free fashion returns
If you don´t have a return address in the UK, Amazon will not issue prepaid return labels through Buy Shipping services as integrated carriers only support returns within UK. Instead, you can either provide a prepaid return shipping label to your international return address, for which you will also not be able to deduct return shipping fees from the refund or issue a returnless refund.
