Like many established eBay sellers, we are always looking for ways to streamline our processes and maximise profit. Whether this is sourcing our products from suppliers who can give us the greatest discounts or finding the most economical method of shipping, the need to maintain competitive pricing drives us to trim excess everywhere we can. Every aspect of our operation was placed under this ‘profitability’ microscope, including time costs. The most significant time cost was accounting for our sales, which had started to become a barrier to growth. Like many SMEs we used Sage Line 50, which gave us an impressive control over our stock and financials but required quite a bit of data input.
The discovery of Tradebox Finance Manager for eBay removed this issue, literally overnight. Tradebox links directly with our eBay account and automatically compiles our sales data in Sage saving us about 2 days administration every week. Tradebox creates all customer and invoice records in Sage, depletes our stock for each product we sell, downloads all our eBay and PayPal fees, automatically calculates the VAT liability and provides us with separate analysis on our eBay sales.
Because of the automation and time savings, Tradebox has allowed us to really enhance the power of Sage Line 50 which has now become central to our sales operation. We now synchronise Tradebox with eBay twice a day; once in the morning and once in the afternoon. All new sales which are downloaded are allocated for dispatch, a delivery note and invoice printed and the product shipped to the buyer. At the same time our stock is depleted, allowing providing us advanced warning of when to re-order from our suppliers. Using Tradebox and Sage also allows us to automatically categorise our sales to separate categories within our accounts, as well as providing us with a raft of analysis which examines and compares monthly sales income, monthly unit sales, individual product performance, analysis of income against fees, a breakdown of fees etc. We have used Tradebox for nearly 2 years now and it has had a significant impact on our eBay sales operation. The support is excellent and new features, which are intelligently thought out to enrich the solution, are routinely released.