There’s good news this afternoon for some sellers with DSR/FVF discount problems. Those who are incorrectly being told they are not PowerSellers and have received zero DSRs in the last 30 days should be getting their discounts after all. Pinkie James has just posted [PS sign in required]:
We’ve identified the problem and confirmed that it has affected a very small number of members. We apologise for the frustration the wait will have caused as we’ve worked on the problem. It will be fixed in the next rollout of the Dashboard (this will be the rollout of the full version not the version currently in use. We will of course manually back-credit anyone who hasn’t but should have received their discounts and will pass on details of how this will be done once finalised.
Affected sellers, do feel free to keep us up to date on the status of your discounts. I’ve said it before and no doubt I’ll be saying it again: this roll-out has been the biggest fiasco I’ve ever seen in eBay’s history, and the program should have been delayed until everything was working properly.