From yesterday it became mandatory for all business sellers to specify a 14 day returns policy for fixed price listings on eBay. The eBay help pages specifically state “” and the original announcement outlined the requirement to accept “â€.
That was until TameBay reader Niel, of , spotted eBay automatically appending a 14 day returns policy to his auctions. The policy appears for auction style listings when:
- You list an auction style listing using the SYI form
- You change an auction to “no returns” and then use “sell similar item”, the new listing form has the 14 day returns policy ticked again
- If you open the listing to edit it the 14 day returns policy will be automatically ticked again
I can understand why eBay might do this for fixed price listings (BIN, SIF and SCO) as it is now mandatory, but not on auctions. If you’re a seller who chooses not to accept returns on auctions you’ll need to monitor listings closely to make sure eBay don’t sneak in a returns policy without you noticing.