I often search for my own listings to see how they’re appearing in search results, especially when they’re either performing exceptionally well or exceptionally badly. It’s good practise to know what’s being presented to buyers, and that’s how I found today’s search glitch.
Initially I thought the particular product I was searching for was appearing correctly in the . It’s on a catalogue product card and I’m currently the only seller listing against that catalogue entry so all looked well.
However when I changed to show the I spotted the same listing on the same Catalogue Product Card but this time eBay had changed the Item Condition from “Used” to “New”. Instead of now being a great deal this now looks like an unbelievable deal for buyers!
Thankfully the glitch is only appearing on eBay catalogue items so hopefully most buyers will spot that the items for sale are used and now new. The concern is of course if buyers are being told that items are new at worst they’ll not spot that they’re used until the product arrives and at best will simply get fed up with shopping on eBay and go elsewhere.
Just for avoidance of any doubt the I have on that listing are in cracking condition but are most certainly used.