Royal Mail contacted me by email today to let me know about some changes to the way their team in Thatcham, where I live, deliver to my house. They explained how letter volumes are falling and parcels are increasing and that they are investing in new equipment to get these larger items to me and my customers – whilst reducing the risk of injury to their postmen and women from carrying heavier mail bags.
The sum of the changes are:
- Royal Mail are continuing to deliver in the morning and for a longer period during the day – though many customers will still get their mail by lunchtime. If I currently pay for a Timed Delivery service, the time of this won’t change.
- The time of my standard delivery will depend on where I’m located on the new or existing delivery route. This may be later or possibly earlier than I’m used to.
- And when mail volumes vary, Royal Mail may need to readjust delivery arrangements and times.
- If Royal Mail collect my mail, there should be no change to these arrangements as a result of these delivery changes.
It just so happens that I was at home today when the post lady delivered to my house. She only had one packet for me today and it was delivered at half past two in the afternoon.
To be honest I don’t really care what time my mail is delivered, mostly it’s just bills anyway and I’m never at home to know if they arrive at 9am or, as it was today, in the middle of the afternoon. Nothing is that urgent that I need it before breakfast and usually if it’s a parcel I simply have it delivered to the warehouse and not to home anyway.
What I will say is that the postal workers around my area are invariably friendly and are more than willing to leave my parcels with my neighbour or my neighbour’s parcels with me. So long as my post arrives (sooner or later during the day) and so long as I still get the same cheerful (or moaning about the weather!) service I’m happy.
What about you though? Do you care that you no longer get two deliveries a day or that your post might not arrive until after lunch? Do you even know what time your mail is delivered? What do you think of Royal Mail’s delivery service in general?