It’s time to start shipping your items faster. There are still many sellers on eBay who ship with a “Next Day” delivery services but still ruin it with a long handling time.
On eBay.com from this week eBay will begin displaying handling times of longer than three days as exceptions in the Sell Your Item flow. In September this year they’ll start to display longer handling times on the View Item Page to highlight to buyers that this particular seller won’t be dispatching your item for several days.
We’re well aware on Tamebay that many sellers simply can’t dispatch items within three days. This especially applies to sellers who manufacture customised items to order. If you’re engraving items, printing party invitations, tailoring clothing to fit, printing pop-up banners for businesses and a whole host of other items it’s quite possible the products won’t be completed within three days. There are also products which are more difficult to deliver, e.g. those that require a two man delivery – Sellers use longer handling times as these deliveries need to be scheduled, often with prior arrangement with the buyer.
Casual sellers who only ship on Saturdays when they queue up at the Post Office will also be impacted. The best advice for these sellers will be to display shorter handing times and manage their eBay activity with auctions to ensure items finish towards the end of the week.
The real impact will be for those sellers who simply stick up a long handling time so that they can ship as and when they get time. This practice will have to stop and sellers will need to start shipping several times a week to avoid their long handling time being displayed.
Of course in reality what will happen is many sellers will choose to display shorter handling times and trust to luck that their Detailed Seller Ratings hold up. At Tamebay we’ve long held the belief that the faster you ship the better and to be honest if most sellers can’t ship within three days of selling an item there’s something wrong with the way they’re doing business.