eBay to support sellers during post strikes

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eBay have announced that they’ll be protecting sellers from possible impacts of the postal strike, which will go ahead on the 4th of November unless Royal Mail and the CWU can come to an agreement.

eBay are putting three steps in place to ensure any damage to sellers is mitigated:

  • Proactively removing any low Detailed Seller Rating on dispatch time for transactions impacted by the strike.
  • Upon request, weโ€™ll also remove any negative feedback related to dispatch time as a result of the strike.
  • Working with a number of alternative postal carriers to make sure you can provide the levels of service that eBay knows is critical in the run up to Christmas.

We’re crossing our fingers that the strikes don’t take place, but in truth unless they’re over a prolonged period of time sellers are in a much better position than four years ago when Royal Mail workers last went on strike.

There are many more alternative carriers available and they’re all offering better service than they used to. The couriers who many turned to in the last strikes – Collect Plus and myHermes were at the time a “five-day” courier service – both companies now offer a two working day delivery services.

What are you plans for the strike if it does go ahead? Post as normal, delay posting a day or despatch with an alternative carrier?

11 Responses

  1. Why don’t Royal Mail do the same as Grangemouth, sack everyone as the terms they are asking are too much, then I perhaps think that things may change and no strikes will happen!

    Strikes don’t solve anything, they just make it worse for everyone and it is about time people realised this.

  2. Stuart.. Well I guess you are going to give 150k postman jobs in 3 years when they lose hrs and contracts..
    Think b4 you say things like sack every1, these people have families

  3. Grangemouth will be a turning point for Industrial relations for years to come.

    I worked many years ago in a hotel and met a group of NUM officials.They were the most abhorrent people I have ever served in my life.

    Put me off unions for life!!!.Never joined and would never have them in my business!!

  4. Perhaps billy hayes could donate some of his 133,000 a year and stop giving labour millions for their election campaign

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