eBay have announced that the will rise to a minimum of £2.99 (incl. VAT) from the 30th of March this year. Previously the minimum charge sellers incurred when a buyer decided to return an item was £2.78.
This is the cost of Royal Mail Tracked 48 and the price hike is as a result of Royal Mail’s annual price changes.
Unfortunately there’s no way around this price increase, it’s part and parcel of the mandatory Managed Returns process on eBay. The only thing that you can do is to tot up the percentage of returns you receive over the course of a year, divide by the number of total sales and build the cost into your prices.