ChannelX Logo

PayPal User Agreement updates effective July

PayPal featPayPal are updating their User Agreement, Acceptable Use Policy, and Privacy Policy to reflect the fact that they’ll soon no longer belong to the eBay family of companies, but instead will operate as an unrelated organisation known as PayPal Holdings Inc.

They say “However, eBay and PayPal will continue to partner together to provide and further enhance the great experience you’ve always had when using PayPal to send or receive payments on eBay“.

There are some things that you might like, for instance currently your PayPal agreement allows them (in Section 5.4) to swipe money from your PayPal account to settle any balances owed to eBay. The new policy will limit them digging into your account to “any such amounts you owe other members of the PayPal Group” and that will no longer include eBay. eBay will have to find some other method of recouping any fees or buyer refunds performed on your behalf.

However section 10.1.d is amended to ensure that PayPal can still place a temporary hold on your account to cover disputed transactions under eBay’s resolution process.

There are quiet a few other changes in this PayPal T’s and C’s update. As always we recommend that you read them and ensure you know what you’ve signed up to (although we know most PayPal users won’t and indeed haven’t ever read the PayPal User Agreement anyway!).

The new agreements will become effective on the 1st of July 2015.

One Response

  1. I wonder if the new addition about “you can’t join a class action lawsuit unless you opt-out of the arbitration method within the next 30 days” (I paraphrased some and might be off a little bit) is legal and enforceable.

    If it is enforceable, I would think that all companies would make their customers do that to avoid the class action lawsuits entirely.

RELATED POSTS..

Commerce Delivers BigCommerce Payments by PayPal

Commerce Delivers BigCommerce Payments by PayPal goes live in US

Logicbroker & PayPal Make Agentic Commerce Accessible to Merchants at Scale

Logicbroker & PayPal Make Agentic Commerce Accessible to Merchants at Scale

Abercrombie & Fitch - Perplexity Instant Buy with PayPal

Abercrombie & Fitch launch Perplexity Instant Buy with PayPal

Commerce Unlocks Agentic Checkout Within AI-Powered Discovery Platforms

Commerce Unlocks Agentic Checkout Within AI-Powered Discovery Platforms

PayPal Launches Agentic Commerce Services to Power AI-Driven Shopping

PayPal Launches Agentic Commerce Services to Power AI-Driven Shopping

Register for Newsletter

Receive 5 newsletters per week

Gain access to all research

Be notified of upcoming events and webinars