Earlier in the year we flagged that Amazon FBA (Fulfilment by Amazon) users might not be getting their compensation for lost and damaged stock. To boil down what was happening: you’ll be sending in your stock and that would mingle with stuff from other sellers.
Inevitably, there will be damage and problems. But sadly Amazon may not have been telling you about that proactively and getting recompense isn’t automatic. Here’s the story we wrote. You need to run a report, check out the losses and then claim. Did you get anything back?
And now, thanks to a new piece from RepricerExpress, there’s another useful reminder. There’s also the ‘other concession’ regulation. And you might be owed.
From what we learnt when we ran this story originally, it’s well worth checking out whether you’re owed. We heard from sellers who managed to claw back quite a decent amount of wedge but were unaware of the system. And any recompense is good news.
RepricesExpress have linked to a full guide available on the possibilities. As it stands, it looks like the guide is sadly honed to US sellers but UK sellers will also be interested to read more. You might just need to do a bit more digging.
Let us know how you get on.
One Response
Where’s their guide on what to do if all your stock gets repriced to 1p by their software?