Amazon in-car deliveries have just launched for Amazon Prime members who have a connected car that works with Amazon Key. The service is available for Chevrolet, Buick, GMC, Cadillac and Volvo owners of the latest cars when they order from Amazon at no extra cost with no additional hardware needed – all that’s required is the Amazon Key app and for their car to be parked somewhere accessible to the delivery driver – obviously it won’t work when your car is locked in your garage.
Amazon in-car deliveries are available today in 37 cities and surrounding areas across the US with more cities rolling out over time. Delivery is available on tens of millions of items sold on Amazon and works with Same Day, Two-Day and Standard Shipping.
“The in-car delivery option is another way Amazon helps ensure that my order is delivered safely and conveniently. Setup was super easy for my OnStar-equipped car — I granted Amazon Key permission to open my car’s trunk and the ability to relock my car when done, and that was it. I can’t wait to check my car’s trunk to see what’s delivered next!”
– Scott L. from Miami, one of the Amazon Prime members who received early access to the service
To use in-car delivery, you’ll need to download the Amazon Key App and then link your Amazon account with your connected car service account. Once setup is complete and the delivery location has been registered, customers can shop on Amazon and select the ‘In-Car’ delivery option at checkout.
On delivery day, the Amazon Key App lets you check if they’ve parked within range of the delivery location, and provides notifications with the expected 4-hour delivery time window. The App also notifies you when the delivery is on its way, and the package has been delivered. You can also track when their car was unlocked and relocked in the App’s activity feed, and rate you in-car delivery experience.
“Since launching Amazon Key last November, we’ve safely delivered everything from cameras to collectable coins inside the home. Customers have also told us they love features like keyless guest access and being able to monitor their front door from anywhere with the Amazon Key App. In-car delivery gives customers that same peace of mind and allows them to take the Amazon experience with them. And, with no additional hardware or devices required, customers can start ordering in-car delivery today.”
– Peter Larsen, Vice President of Delivery Technology, Amazon
In-car delivery is available to customers with a compatible 2015 or newer Chevrolet, Buick, GMC or Cadillac vehicle with an active OnStar account, and customers with a 2015 or newer Volvo vehicle with an active Volvo On Call account. Support for even more vehicle makes and models will be added over time.
Amazon uses multiple layers of verification to ensure the security of Amazon in-car deliveries. Each time a delivery driver requests access to a customer’s vehicle, Amazon verifies that an authorized driver is at the right location with the right package, through an encrypted authentication process. Once this process is successfully completed, the car is then unlocked. Customers receive a notification via the Amazon Key App after the delivery is completed and the vehicle is relocked. No special codes or keys are ever provided to delivery drivers. For added peace of mind, in-car delivery is backed by Amazon’s Happiness Guarantee.
If you would like to try Amazon in-car deliveries, you can sign up at amazon.com/keyincar
