Pitney Bowes expands capacity to meet ecommerce demand

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Pitney Bowes are preparing themselves for the rise in ecommerce demand this Christmas season through a series of network enhancements. The expansion includes an increase in capacity and the introduction of thousands of seasonal warehouse associates and drivers.

“Pitney Bowes has been building to this point for months, really years, improving our services, expanding our capabilities, and preparing our network, our teams and our clients to meet the challenges of the holiday shopping season.”
– Gregg Zegras, EVP & President, Pitney Bowes Global Ecommerce

With the additional capacity, staff, and already available automation solutions the company will be ready to meet the rise in ecommerce demand during the Christmas period. Since 2020 the enhancements introduced included;

  • New ecommerce hubs in Boston, MA, Columbus, OH, Seattle, WA, and Dallas, TX
  • New automation solutions, including AmbiSort AI-powered robotics for parcel sortation
  • Improved tracking and visibility of parcels within our network and accessibility by clients and their consumers
  • Increased use of machine learning and data science to project estimated delivery dates more accurately
  • An expanded Pitney Bowes-owned transportation fleet

The company has successfully hired more full-time employees ahead of peak and will be less reliant on seasonal positions both for package handling roles as well as drivers. It has also made investments in hourly wages over the past six months to ensure market competitiveness, including increasing wages for warehouse associates by $3 to $5 per hour for the peak holiday shipping season. The majority of seasonal employees will have the opportunity to remain with the company beyond peak as Pitney Bowes continues to grow its ecommerce business and seeks a more permanent workforce in 2022 and beyond.

“We’re looking to add and train thousands of new workers interested in earning a competitive wage, having access to a great benefits plan, working in a growth market, and contributing to our mission of making ecommerce logistics easier for our clients and their customers,”
– Gregg Zegras, EVP & President, Pitney Bowes Global Ecommerce


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