Update #3 – Tamebay Black Friday Speed Test 2021

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The annual Tamebay 2021 Black Friday Speed Test is almost complete. It’s our annual small scale test of the resilience of deliveries over the Black Friday period, at 9.30am on Black Friday morning we placed 15 orders split across the largest three UK general marketplaces – Amazon, eBay and OnBuy, and this is Update #3 based the the statuses this Sunday.

Update #3 confirms that retailers are being over pessimistic with extended delivery times – even the mighty Amazon with the advantage of FBA delivered their five orders a total of 13 days ahead of the promised delivery dates – 2.6 days early on average.

OnBuy retailers delivered 18 days early in total – an average of 3.6 days early per delivery.

eBay retailers averaged out so far at ontime delivery, but the range was five days early to five days late. It’s worth pointing out that the retailer that delivered 5 days late had superb communications and kept us informed that the order was running late.

There is one outstanding order from eBay, shipping from China, with a vast delivery estimation of anywhere from the 15th of December to the 1st of February. We’ll do a final update when this order arrives!

Overall, a tentative conclusion would be that the industry is running well with volumes not exceeding carriers capability to deliver. Consumers are more savvy spreading out their purchases and carriers have over the past years become more stringent with retailers demanding forecasts and ensuring that don’t go over capacity.

Update #3 – Black Friday Speed Test 2021

Marketplace

Advertised Service

Estimated Delivery

Delivery Cost

Despatch Date

Delivery Date

+/- Estimate

OnBuy Hermes Thu 2 Dec –
Fri 3 Dec
Free 26/11/2021 27/11/2021 -5
OnBuy Amazon Logistics Tue 30 Nov –
Wed 1st Dec
Free 26/11/2021 27/11/2021 -3
Amazon Amazon Logistics Thu 2nd Dec Prime Account 27/11/2021 27/11/2021 -5
OnBuy Royal Mail Tracked 24 Fri 3 –
Mon 6 Dec
Free 26/11/2021 27/11/2021 -6
eBay Royal Mail 2nd Class Sat 4 Dec £1.39 26/11/2021 29/11/2021 -5
eBay Royal Mail 2nd Class Tue 30 Nov Free 26/11/2021 29/11/2021 -1
Amazon Amazon FBA 2nd Class Thu 2nd Dec Prime Account 26/11/2021 29/11/2021 -3
OnBuy Royal Mail 48 Thu 2 Dec –
Fri 3 Dec
Free 26/11/2021 29/11/2021 -3
OnBuy Royal Mail 48 Tracked Wed 1 Dec –
Thu 2 Dec
Free 28/11/2021 30/11/2021 -1
Amazon Royal Mail 48 Tracked Thu 2 Dec –
Fri 3 Dec
Free 26/11/2021 30/11/2021 -2
Amazon Amazon FBA Fri 3 Dec – Tue 7 Dec Prime Account 26/11/2021 02/12/2021 -1
eBay Whistl Wed 1 Dec Free 26/11/2021 02/12/2021 +1
eBay Other courier (3 to 5 days) Tue 30 Nov –
Thu 2 Dec
£3.60 02/12/2021 06/12/2021 +5
Amazon Amazon FBA Thu 9 Dec Prime Account 27/11/2021 08/11/2021 -2
eBay Economy Delivery from outside UK Wed 15 Dec –
Tue 1 Feb
£1.95 28/11/2021

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