Amazon Business today released its second State of Business Procurement Report, which shares business-to-business (B2B) trends and new insights from U.S. procurement professionals across industries and organizations of every size.
Amazon Business, launched in 2015, helps leaders digitise and automate procurement with powerful management controls and analytic tools—all within the familiar experience of Amazon. For the report, which examines the rapid transformation of B2B e-procurement in recent years, Amazon Business surveyed buyers who hold influential procurement roles across commercial, education, government, nonprofit, and health care industries in the U.S.
The report highlighted a number of trends, including:
- 91% of B2B buyers state a preference for online purchasing.
- 58% of B2B buyers now make purchases that have to be delivered directly to an employee’s personal residence, accommodating an increasingly distributed workforce as a result of the COVID-19 pandemic.
- 84% of B2B buyers say their organizations plan to increase how much money they spend with Black- or other diverse-owned businesses.
- 63% of B2B buyers say that improving sustainability in their purchasing practices is a top goal.
- Increases from last year’s report indicate a continued prioritization of corporate social responsibility (CSR) objectives.
Procurement professionals continue to contend with a variety of challenges in a rapidly evolving landscape. We’re constantly looking for opportunities to improve the buying experience for our customers, and our 2022 State of Business Procurement Report provides actionable insights to procurement strategies and serves to aid decision-makers as they continue their digital transformation journey. We’re proud to equip buyers across industries, organizational sizes, and revenues with the tools needed to meet their business goals and improve operations.
– Aster Angagaw, vice president of commercial, public, and strategic sectors, Amazon Business
