InPost are expanding their partnership with Vinted, with the launch of its InPost Shop, a new parcel pick-up service in the UK. This marks a change in direction for the company who have been exclusively a Parcel Locker service, and that will remain their main focus, but the introduction of the InPost Shop will enable faster expansion in areas where locker installation isn’t easy.
The differences are easy to see – Parcel Lockers are generally available 24 hours a day, but where there isn’t a suitable space outside then an InPost Shop makes sense, even if the hours are more restricted.
C2C online second-hand fashion marketplace Vinted, which has over eight million registered members in the UK, led the initial trial with InPost earlier this year as appetite soared for out-of-home (OOH) parcel delivery options from its customer base. The service gives Vinted members the option to collect parcels from participating stores, providing an additional OOH collection option alongside InPost’s 5,000-strong locker network.
InPost has seen exceptional demand for all its services in the UK; between 2021 and 2022, InPost’s user volumes increased by 151% across all products.
While we will always be a locker-first company, we’re constantly looking for ways to take convenience to the next level for our customers and their shoppers. This is exactly what our new InPost Shop Service helps us to do, as our Vinted partnership goes from strength to strength. It enables us to accelerate our network capacity to capture further demand for InPost’s services. Furthermore, in some areas where APMs installation is tricky due to space constraints we can still add a collection point for our growing 2million user base. This marks an important milestone in our mission to become the UK’s largest OOH provider.
– Michael Rouse, CEO, InPost International
Vinted and InPost Group partnership growth
Just over one year from commencing a pan-European delivery partnership, InPost and Vinted have expanded the geographical focus of their partnership to meet the rising needs of both sellers and buyers across Europe, as well as the delivery options available.
The launch and success of the Locker-to-Locker service in the UK is testament to the high levels of demand from consumers for a service which allows them to pick up Vinted parcels from lockers, as well as drop them off. Buyers using the service can now pick up a parcel from their nearest locker using nothing but a QR code or pin.
Following its introduction in Q2 2022, demand for the service across the InPost network more than doubled quarter by quarter, before growing by a further 31% between Q4 2022 and Q1 2023.
This offering, along with InPost’s returns service, allowed over two million InPost customers to pick up from lockers as well as drop off in 2022 – with 46% of these customers using the service more than once since it went live.
Now, the new InPost Shop service provides UK buyers with yet another layer of convenience by opening more locations to pick up parcels, removing the need to wait at home and abide by frustratingly lengthy delivery slots.
The success of our partnership with Vinted is clear confirmation that there is strong appetite from consumers for high quality out-of-home delivery services.
And we’re proud to be growing our offering to make parcel collection even easier for consumers, while supporting our retail partners such as Vinted, who are also experiencing rapid growth, and working together to unlock genuinely convenient parcel delivery solutions.
– Michael Rouse, CEO InPost International
While our buyers and sellers love the greater choice and convenience that InPost’s out-of-home delivery solutions provide them, Vinted’s first Climate Impact Report also showed that on average, PUDO deliveries instead of a buyer’s home delivery reduces the emissions of a typical Vinted shipment by 62%.
The expansion of the geographical focus of our partnership is indicative of the high levels of demand we are seeing for our combined services, and we’re thrilled to evolve our offering to further serve this market, help drive the circular economy and empower even more people to join the second-hand fashion revolution.
– Vytautas Atkocaitis, Vice President, Vinted Go
