Send to Amazon new delivery window requirement

From the 9th of February 2024*, Amazon will be rolling out a new Send to Amazon requirement to help them stock your products faster. They say that quicker receiving and shipment processing at their fulfillment centers is important to your business and that their new delivery window requirement will help them serve you better.

When you create a shipment, Amazon will ask you to provide a “delivery window,” which is an estimated date range by when you expect your shipment to arrive at the fulfillment center. Since transportation lead times vary, Amazon will ask you to specify a date range. You will need to:

• Specify a seven-day delivery window for domestic shipments. For example, August 1-7.
• Specify a 14-day delivery window for cross-border shipments that have longer lead times. For example, August 1-14.
• If your shipping plans change, you can update the information until the start of your delivery window on Send to Amazon in the “Tracking details” step.

Amazon say that they encourage you to work with your carriers to provide your best estimates. They rely on the delivery window information that you provide to effectively manage your incoming shipments and stock your products sooner, so you can make better supply chain decisions.

Beginning on the 9th of February 2024, if you use a non-partnered carrier for small parcel or less-than-truckload shipments, you must provide a delivery window on Send to Amazon. If you use an Amazon-partnered carrier or Amazon Global Logistics, no action is required, because the carrier will provide Amazon with shipment arrival information.

To learn more, go to Send to Amazon: Delivery window.

If you have questions or feedback about delivery windows, there will be an Ask Amazon event on the 20th of February to speak with Amazon experts.

*This will be a staggered roll out. Full launch will be completed by the 15th of February 2024.